Privacy Policy

Introduction

Quockerwodger Media ("we", "us") respects your privacy. This page explains what personal data we collect on https://quockerwodger.ca, why we collect it, how we use it, and your choices.

Information we collect

• Data you provide directly: name, email, project details and any message you include in the contact form or emails.
• Automatically collected data: technical data such as IP address, browser, device, pages visited and referrer (used in analytics).
• Local data: theme preference saved to localStorage (dark/light switch) and any site cookies used by analytics or services.
• Event photography: photos taken at shoots or events — usage and publishing of photographs are handled separately (see Image use & consent below).

How we use your information

We use the data to:

• Respond to contact form enquiries and provide quotes or booking details.
• Improve site performance and analytics (see third parties below).
• Deliver requested services (photography, galleries, invoicing, communications).

Contributor show release signing

When a confirmed contributor signs a show release in the portal, we collect their typed legal name, optional drawn signature, IP address, browser user agent and signing timestamp. We use this information to execute the release electronically and create an integrity record. Staff disclose the signed release to the band or promoter's PR contact named for that release.

Signed evidence is kept for 7 years after signing. An unsigned form with a valid show date becomes eligible for deletion 90 days after the later of the show date and upload date. An unsigned form without a valid show date becomes eligible 1 year after upload. A voided form without a signature becomes eligible 90 days after it is voided. Eligible records are removed from the live portal within 90 days after eligibility.

Residual backup copies may persist until the owner records a finite lifecycle for every backup class. Pilot signing remains disabled while that inventory is incomplete. Once recorded, this policy will state the verified maximum residual backup window.

Contributors can view returned releases in the portal. To request access to their signing information or another copy, contact the Privacy Officer at Contact@quockerwodger.ca.

Third parties & services

We use third-party services which may process personal data:

• Email form handling: contact form messages are sent server-side through Mailgun; the browser does not receive the Mailgun API key.
• Analytics: self-hosted Umami is used to collect anonymous site usage data.
• Social platforms: links to Instagram, LinkedIn, Bluesky, Mastodon — clicking those links sends you to those platforms (their privacy policies apply).

These services may operate outside Canada. Where relevant, we rely on their privacy/security practices; please review their policies for details.

Cookies & local storage

We use:

• Minimal cookies or storage for analytics and to remember your theme preference.
• You can clear cookies via your browser or disable them; note some site functions (like remembering dark mode) will not persist.

Image use & consent

Photographs taken by Quockerwodger Media are used according to agreements with the client. For event or candid photography, we will ask for permission to publish images in this publication and social channels. Each published gallery image carries a photographer credit line; contributors retain copyright unless otherwise agreed in writing.

If you want an image removed from the site or social channels — including crowd or candid shots where you are identifiable — email us via our contact page and we will address your request promptly. For third-party show posters we display for discovery, rights remain with the original promoter or platform; if you are a rights holder and want a poster taken down, use the same contact path.

How long we keep data

Contact form submissions and related communications are kept as long as needed to provide services, for record-keeping and legal compliance. If you would like data deleted, see "Your rights" below.

Security

We apply reasonable technical and organizational measures to protect data. However, no method of transmission over the internet is 100% secure — if you have concerns, contact us directly (below).

Your rights

Depending on your jurisdiction, you may have rights to access, correct, or delete personal data. To exercise these, email Contact@quockerwodger.ca.

Children

This site is not intended for children under 13 and we do not knowingly collect data from children.

Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top will reflect changes.

Contact

The Privacy Officer receives privacy questions and requests at Contact@quockerwodger.ca.